Order Number
Use the order number associated with your RoadCore purchase.
RoadCore Order Support
Order Support
Find the right next step for order confirmation, tracking, delivery, product questions and post-arrival support without unnecessary friction.
24/7 SupportOrder assistance whenever you need it.
3–5 Day DeliveryStandard RoadCore delivery in calendar days.
30-Day ReturnsFree eligible returns and exchanges.
Order details within reachKeep your order number, checkout email and delivery information available when requesting support.
Support Center
Start with the right order detail
Keep the information connected to your purchase close at hand before reviewing tracking, delivery or product questions.
Checkout Email
Keep the email address used during checkout available.
Delivery Details
Have the delivery name and address ready for shipping questions.
Product Details
Identify the product when your question involves setup or compatibility.
Order Status
Understand where your order is
Your order moves through several stages between checkout and arrival.
01
Placed
Your purchase has been submitted.
02
Confirmed
Your order has been received.
03
Prepared
Your items are being readied.
04
In Transit
Tracking information follows shipment progress.
05
Delivered
Your order has reached its destination.
Tracking & Delivery
Keep your order information together
Accurate order information makes it easier to review a shipment or explain a delivery question.
Order Number
Checkout Email
Delivery Address
Tracking Status
Normal TimingStandard RoadCore delivery is 3–5 calendar days.
Shipping CostShipping is free on all RoadCore products.
Address IssueReach support as soon as possible if delivery details appear incorrect.
Check the order against the packageKeep parcel and order information together when reviewing delivery questions.
Support beyond deliveryOrder support also helps organize compatibility and product questions after arrival.
Product Support
Connect the order to the product
For automotive electronics, identify both the purchase and the product when your question involves setup or compatibility.
Audio & MediaSpeakers, stereos, amplifiers, subwoofers and Bluetooth adapters.
NavigationGPS devices and Apple CarPlay or Android Auto displays.
SafetyBackup cameras, dash cameras, parking sensors and TPMS systems.
DiagnosticsOBD-II scan tools and related monitoring electronics.
PowerBattery chargers, inverters, jump starters and in-car chargers.
Issue Guide
Match the issue to the next step
Different order questions need different information.
I need to review my purchase
Keep your order number and checkout email available.
My shipment status needs clarification
Review current tracking information and delivery details.
My package has an arrival issue
Note the delivery status and any visible issue with the parcel.
The item may not match my setup
Review specifications, vehicle information and included components.
I have a savings question
Email subscribers automatically receive 15% off sitewide and selected products may receive 20% off.
I need a return or exchange
Eligible purchases can be returned or exchanged free within 30 days.
RoadCore Standards
The policies behind your order
Shipping is included on every RoadCore product.
Standard delivery is 3–5 calendar days.
Eligible returns and exchanges are free within 30 days.
RoadCore customer support is available around the clock.
Order Questions
Answers before you reach out
Where can I find the information needed for order support?
Keep your order number, checkout email, delivery information and product name available.
How long does standard RoadCore delivery take?
Standard RoadCore delivery is 3–5 calendar days.
Does RoadCore charge for standard shipping?
No. RoadCore offers free shipping on all products.
What if the delivery address on my order is incorrect?
Reach RoadCore support as soon as possible with your order number and corrected information.
What if my product does not appear compatible with my vehicle?
Review the product specifications, vehicle details, dimensions, connectors and installation requirements.
How do RoadCore subscriber savings work?
Email subscribers automatically receive 15% off sitewide with no discount code required.
What is the RoadCore return and exchange window?
RoadCore offers free returns and exchanges within 30 days for eligible purchases.
When is RoadCore customer support available?
RoadCore customer support is available 24/7.
Direct Support
Still need help with your order?
Have your order number, checkout email and relevant product or delivery details ready so RoadCore support can review your question efficiently.