Clear Shipping from Checkout to Delivery

Scope of This Shipping Policy

This Shipping Policy applies to products purchased through the RoadCore website and explains RoadCore's standard shipping charge, delivery timing, destination requirements and customer support process for shipping-related concerns.

Product-specific information presented during checkout or with an order may provide additional details where relevant.

Free Shipping on All Products

RoadCore provides free standard shipping on every product sold through the website. Customers are not required to enter a shipping promotion code in order to receive the standard free-shipping benefit.

The free-shipping standard applies across RoadCore's automotive electronics catalog, including car audio, navigation, safety, diagnostics, monitoring, vehicle power and charging products.

Standard Delivery Time

RoadCore's standard order delivery time is 3–5 calendar days.

Delivery timing may be affected by circumstances outside normal shipment movement, including severe weather, transportation interruptions, delivery access problems, incorrect customer information or other events outside RoadCore's reasonable control.

Shipping Address Requirements

Customers are responsible for supplying complete and accurate shipping information during checkout. RoadCore uses that information to direct the order to its intended destination.

• Enter the correct recipient information.
• Provide the complete street address.
• Include apartment, suite or unit details when required.
• Verify the city, state and ZIP code.
• Provide accurate contact information associated with the order.

Customers who identify an address error after placing an order should request assistance as soon as possible. RoadCore cannot guarantee that shipping information can be changed after an order has already progressed through the delivery process.

Order and Shipment Updates

RoadCore may provide order-related communications using the contact information supplied during checkout. Customers should ensure that their email address and other contact details are correct.

Order information should be retained until delivery has been completed in case assistance is needed.

Delayed Deliveries

Although the standard delivery time is 3–5 calendar days, unexpected circumstances may occasionally affect shipment timing.

Examples may include significant weather events, transportation interruptions, local delivery restrictions, inaccessible destinations or incorrect address information.

If an order appears to be experiencing an unusual delay, customers may request assistance from RoadCore customer support.

Missing or Undelivered Orders

If an order has not arrived as expected, review the shipping address associated with the purchase and any available delivery information before requesting assistance.

RoadCore may request order details and other relevant information in order to review a reported delivery issue.

Packages Damaged During Delivery

If a package arrives with visible delivery damage, retain the product, packaging and any relevant information while the issue is being reviewed.

Providing clear details about the condition of the shipment can help RoadCore understand the delivery issue and determine the appropriate next step.

Returns and Exchanges After Delivery

RoadCore provides free eligible returns and exchanges within 30 days. A request made after delivery is subject to the applicable return and exchange conditions.

Exchange availability may depend on current product availability. Nothing in this policy is intended to restrict rights that cannot be limited under applicable law.

Changes to This Shipping Policy

RoadCore may update this Shipping Policy when delivery processes, website operations or applicable requirements change. Updated terms may be posted on this page.